PRIVACY POLICY
How we collect, use, and protect your personal information
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include your name, email address, phone number, billing address, and payment information.
We also collect information about your use of our services, including the images you upload, your editing preferences, and communication records.
When you visit our website, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, and pages visited.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including:
- Processing your image editing orders
- Communicating with you about your orders and our services
- Providing customer support
- Processing payments and preventing fraud
- Sending you technical notices and support messages
- Improving our website and services
We may also use your information to comply with legal obligations and protect our rights.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
We may share aggregated, non-personally identifiable information with third parties for marketing, advertising, or other purposes.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage and backup procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:
- Account information is retained while your account is active
- Order information is retained for at least 7 years for accounting and legal purposes
- Images are automatically deleted from our systems approximately 30 days after completion
- Communication records are retained for customer service purposes
We may retain certain information longer if required by law or for legitimate business purposes.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at photazo3@gmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide personalized content and advertisements
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
We use third-party services for payment processing, email delivery, and analytics. These services have their own privacy policies and may collect information about you.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: photazo3@gmail.com
Phone: +91 93630 34363
Address: Mecheri, Salem, Tamil Nadu, India - 636453
Last updated: December 2024
